Help Center
How can I place an order?
Orders can be placed online at https://www.featherpensco.com or visit our Popups
The latest Popup info. can be found at
What forms of payment do you accept?
MasterCard, Visa, and PayPal
We accept cash at Popup shops
What is your return policy?
No Refunds / Returns / Exchanges
If there was a problem with your order due to an error on our part, please email the following information to featherpens.co@gmail.com
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First & Last Name:
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Order Number:
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Contact No.
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Issue Details:
Where can I pick up my order?
Local pick-ups/Meetups
- DON DON DONKI Parking lot
- Micronesia Mall Parking lot- Agana Shopping Center Parking lot
Please indicate your preferred pickup location in the "Add a Note" section above when placing the order.
If you are not able to meet us at these locations,
please email us at featherpens.co@gmail.com or contact us at 671-686-9665 [WhatsApp]
Shipping
- ALL orders ship from Guam, USA
- Orders will be processed and shipped within 1 business day
- Our shipping method is USPS, and all orders come with free tracking info and should arrive within 7 business days, depending on location
- We can ship APO/FPO addresses internationally