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Help Center

How can I place an order?

Orders can be placed online at https://www.featherpensco.com or visit our Popups

The latest Popup info. can be found at 

https://www.instagram.com/featherpens.co

What forms of payment do you accept?

MasterCard, Visa, and PayPal 

We accept cash at Popup shops

What is your return policy?

No Refunds / Returns / Exchanges 

If there was a problem with your order due to an error on our part, please email the following information to featherpens.co@gmail.com  

  • First & Last Name:

  • Order Number:

  • Contact No.

  • Issue Details: 

Where can I pick up my order?  

For local pick ups, we usually do meetups at Central area such as DON DON DONKI Parking lot, Kmart Parking lot, Micronesia Mall Parking lot or Agana Shopping Center Parking lot. Please indicate your preferrable pickup location on "Add a Note" section when placing order. We will hold your order for 30 days. Please make sure to collect your order within this timeframe.

FAQ: FAQ
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